Care, use & FAQ

Care and use

Before you start

  • Unroll the snow slide indoors before going outside: below 14 °F (-10 °C), it can stiffen and be hard to unroll.
  • Connect only the poles you need to reach the first 1 to 2 ft of snow at the edge of the roof. Keep the other poles within reach.
  • Don't stick the poles end-first into snowbanks: snow can clog the quick-snap connectors.

Clearing your roof from the ground

  1. Clear the first 2 ft (60 cm) of snow closest to the gutters to give yourself room to work.
  2. Starting at one end of the house, clear 5 ft at a time with upward strokes, moving sideways along the roof.
  3. When a 5 ft section is clear, add a pole and repeat until you reach the peak.

Safety

  • Never use the SnowPeeler in windy conditions or near overhead power lines.
  • Hold the handle to the side, never directly over your head, and keep stable footing at all times.
  • The SnowPeeler is designed to remove snow, not to break ice.
  • Only use it from the roof while wearing an approved safety harness.

Care and storage

  • After use, wipe moisture off the cutting frame, poles and snow slide, then store the SnowPeeler in your garage or home.
  • The glide pads and snow slide are wear parts: replace them when they're worn.
Do I need a ladder to use the SnowPeeler Classic?

No. The SnowPeeler is designed to be used from the ground, with both feet firmly planted. Its 20 ft (6 m) handle is recommended for single-storey homes, detached garages and cottages.

Classic or Premium: which one should I choose?

The Classic has a 20 ft (6 m) reach and a 9 ft (2.75 m) slide. The Premium has a 30 ft (9 m) reach, a 10 ft (3 m) slide and a curved handle adapter, and it is also recommended for larger homes, low-slope roofs (4/12 or less) and roof valleys. You can add 10 ft (3 m) to the Classic with the handle extension kit.

Will it damage my shingles or my metal roof?

The glide pads keep 2 in (6 cm) of clearance between the blade and the roof. On a metal roof, the glide pads can be adjusted to a 2¼ in clearance so the blade rides above the ribs.

Does it work on packed or hardened snow?

Yes. The tapered aluminum frame and the braces are made to cut through fresh or packed snow. Efficiency is reduced in hardened snow, and the SnowPeeler isn't designed to break ice.

Can I use it from the roof?

Yes. The reversible frame adapter lets you set it up for rooftop use, but only while you're wearing an approved roofing safety harness.

What's the difference between new and refurbished?

Refurbished units are inspected and tested before resale and have the same 2-year warranty as a new SnowPeeler.

What are the warranty, shipping and return terms?

2-year warranty against defects in materials and workmanship. Orders ship within 1 to 2 business days, with free shipping on orders of $100 or more. Returns are free within 15 days of delivery.